
Devon · EX5
Drone survey in Cranbrook
Devon's newest town, still building out phase by phase, where the survey questions are about workmanship and warranties rather than about age and wear.
A town where every roof is younger than the mortgage
Cranbrook was begun in 2011 and it is still going. Everything here is twenty first century: estate housing, terraces and apartment blocks in brick, render and timber frame, with a district heating network running from a central energy centre. There is no Victorian stock, no cob and no thatch, which makes it the least typical place in this whole coverage area and changes what a survey is looking for.
New does not mean nothing to find. It means the findings are different. Instead of washed out mortar and slipped slates you are looking at how the dry verges were fixed, whether the ridge system was clipped as the manufacturer intended, how the flashings were dressed around the solar panels, and whether a single ply flat roof on an apartment block or a school building was laid with the falls it needed.
The warranty clock is the reason people ring
Most new homes carry a structural warranty, and there is a period at the start of it when the builder is responsible for putting defects right. That period runs out quietly, and the roof is the part of the house nobody checks while it is running.
A survey before that point is worth more than one after it, because a photograph of a poorly fixed verge is a conversation with a developer rather than a bill. On an estate that is still being built, it is also useful that the same issue often appears on several plots, so neighbours comparing photographs tend to get further than one owner arguing alone.
Open ground, and the airport on the doorstep
The town sits on an open farmland plateau east of the Clyst valley, gently rolling and largely treeless where the newest phases are still going up. That makes take off easy, with plenty of clear ground and few mature trees in the way, but it also means wind runs across the site with nothing to slow it. A day that is flyable in a sheltered Exeter street can be marginal here.
Exeter Airport, Skypark and the science park are immediately to the south west. Airspace planning is a first step on a Cranbrook job rather than a formality, and it is the reason a date here is offered with a few days of notice rather than for tomorrow morning.
What a report gets used for on a new estate
Mostly for evidence against a developer or a warranty provider, and occasionally for the opposite reason: to show that the roof is fine and the damp patch in the bedroom is coming from somewhere else entirely. Both are useful outcomes and both are quicker to establish from above than from a ladder against a house on a narrow plot.
The other local use is the sale. Cranbrook stock turns over relatively quickly, and a buyer who has been told the estate is new will still want to see the roof rather than assume it. Photographs settle that in an afternoon.
Behind the survey
What Cranbrook clients are actually buying
CAA registered
Registered with the Civil Aviation Authority as an operator, with both an Operator ID and a Flyer ID held. Anybody flying a camera drone for you should hold both.
A2 Certificate of Competency
The qualification that covers flying closer to buildings and to people than the basic rules allow. It is not a GVC and this site does not claim one.
Insured with Coverdrone
Commercial flights are covered by a Coverdrone policy. A copy of the certificate is available on request, and most managing agents will ask for it.
One named surveyor
Sam Hembury plans and flies every job himself and writes up every report. There is no crew and no subcontractor, so the person you speak to is the person who turns up.
DJI Mavic 4 Pro
A 100 megapixel Hasselblad camera and 6K video. That resolution is the reason a cracked mortar joint is readable in a photograph taken from twenty metres away.
DJI Mavic 2 Enterprise Advanced
Carries a 640 by 512 radiometric thermal camera alongside the ordinary one, which is a different job: heat and moisture rather than condition.
Report within 48 hours
The written report follows the flight within 48 hours. It is a process commitment rather than a promise about what the report will find.
Construction background
The reports are written by somebody who worked in construction before flying, so a defect is described in the words a builder or a roofer will use back to you.
Nearby
Also covered around Cranbrook
- ExeterThe city where the surveys are based, with a building stock that runs from Georgian terraces to last year's estates, and a river valley that keeps everything damp.
- Ottery St MaryA compact valley town with a great church, cob and thatch survivals in the lanes, and mist that lets moss establish on anything facing north.
- HonitonA famously uniform Georgian high street rebuilt after fire, sitting in a valley that holds fog and keeps roofs damp right through the winter.
- CullomptonA Culm valley town on flat ground beside the M5, holding damp and frost, with medieval fabric, thatch and a lot of late twentieth century estate housing.
See what it costs
Get a quote in Cranbrook
Send the address and what is worrying you. Sam Hembury will come back with a fixed price and the next slot that suits the weather.